Healthcare Field Services

Isolated Power Panel & Line Isolation Monitor Testing

The Bender Service Team specializes in delivering high-quality Isolated Power Panel Testing and preventive maintenance solutions to optimize equipment performance when you need it most. With every new equipment installation, we provide on-site start-up commissioning, Line Isolation Monitor (LIM) Testing & Recertification, and comprehensive compliance testing to ensure adherence to NFPA-99, NEC, and JCAHO standards. For qualifying IPS components, we provide an exclusive 5-year warranty activated upon successful commissioning by our certified technicians. Our team goes the extra mile by offering training sessions for your hospital staff, ensuring they have the knowledge required for the proper use and care of your isolated power system.

Isolated Power Panel Testing and Maintenance

recertification

In healthcare facilities, NFPA requires regular testing of isolated power systems to ensure they are in peak condition, keeping patients and staff safe. Bender offers a complete range of services to validate the state of these systems and ensure certification of meeting NFPA, NEC, and JCAHO regulations and standards.

Per NFPA 99:2015 Article 6.3.4.1.5, facilities must perform testing using external simulated faults after any system modification, repair, or renovation. Bender field service technicians provide recertification testing for any manufacture and model of Isolated Power. Although a facility can perform its own “in-house” testing on their LIMs (Line Isolation Monitors) utilizing a Bender LIM tester, this is not recommended due to the infrequency of testing needed and tools required to test correctly. It is recommended to use in-house testing to supplement the more thorough testing performed by a qualified, reputable service provider.

On-site start-up commissioning and LIM recertification and testing by a Bender technician is offered with all equipment sales for new installations. Bender offers an exclusive 5-year warranty on qualifying IPS (Isolated Power System) components, which is applied based upon successful commissioning by a Bender certified technician.

For new installation, please refer to the  Site Readiness Pre-Checklist  for instructions to ensure proper preparation prior to field service technician dispatch to the site.

Ready to Build a Custom System?

Customize your Isolated Power Panel to fit your exact project specifications with Bender’s intuitive product configurator. Experience a seamless, streamlined process and a quick turnaround that gets you one step closer to sealing the deal.

Upgrades and Retrofit Services

Upgrades and recertification IPP panel

Bender provides complete services for upgrading and updating isolated power systems without the need to replace entire panels. Upgrading to Bender's LIM2010 Line Isolation Monitor and MK2000 series remote annunciators eliminates issues associated with aging systems and reduces testing costs.

We can retrofit any existing make or model of Line Isolation Monitor and remote annunciator. With many common models having available retrofit kits—and custom solutions for unique situations—our service engineers will guide you through the evaluation, planning, and implementation process to ensure an efficient, minimally disruptive upgrade.

  • Upgrade and retrofit options available to replace any make or model of existing equipment
  • Comprehensive evaluation of existing equipment to ensure complete and efficient retrofit with minimal downtime
  • Recertification of retrofit panels by Bender authorized engineers to comply with NFPA 99 – 6.3.3.3.4
  • In select situations, installation services are also available for retrofit applications

Recertification Services

NFPA 99 requires periodic testing of all isolated power systems in healthcare facilities. Our authorized technicians are available to perform annual testing on any make or model of isolated power panel and bi-annual testing of analog Line Isolation Monitors. Our recertification services include:

  • Measurements of hazard current and system impedance (both resistive and capacitive)
  • Applied fault testing
  • Line Isolation Monitor testing
  • Annunciator alarm testing
  • Fault location and load monitoring testing for panels with applicable modules
  • Verification of proper equipment grounding
  • A comprehensive recertification report with all testing data

Annual Testing

Don’t want to worry about when annual testing is due? Bender has multi-year service agreements available that will notify you one month prior and ensure priority scheduling with Bender technicians.

If any issues are detected in the system during testing, onsite technicians will assess for the best solutions that will be documented and then included with the recertification report.

Field Testing Services

Our certified technicians offer Certification Field Testing Services for all makes and models of isolated power panels. To comply with NFPA 99, every new installation must be factory certified prior to being put into service. Our field testing includes:

Field Testing Services
  • Visual inspection of the newly installed panel for proper installation and compliance with wiring requirements per NEC 517.160
  • Impedance and hazard current measurements
  • Ground continuity and receptacle polarity testing
  • Receptacle voltage measurements
  • Testing for proper function of Line Isolation Monitors, remote annunciators, and any accessory modules
  • Onsite training for hospital staff on the proper use and care of isolated power systems
  • A detailed certification report with all testing data, including warranty certification for Bender isolated power equipment

Technicians can also advise hospital staff on annual recertification options, including multi-year agreements, to ensure the continued compliance and proper function of all equipment.

For new installation please refer to the Site Readiness Pre-Checklist for instructions to ensure proper preparation prior to Field Service Technician dispatch to site.

Consulting Services

Looking to add or expand your isolated power system? Bender’s expert engineers are here to guide you through every step of designing an effective and safe system. Our consulting services include:

  • Customized application assistance for every project
  • Tailor solutions to maximize system performance and minimize cost
  • Onsite visits to meet with contractors, design-build firms, and building engineer

For new installations, please refer to the Site Readiness Pre-Checklist for preparation instructions prior to dispatching our field service technicians.

 

Why Choose Bender Healthcare Field Services?

Our Bender certified technicians are factory-trained in every make and model of isolated power systems. We offer flexible scheduling options—including after-hours and weekend services—to ensure your testing and recertification needs are met without disrupting your facility operations.

Our commitment to rapid turnaround, seamless service delivery, and advanced technology ensures you get the best value and performance for your investment.

Ready to ensure your facility’s compliance and performance?

Request Your NFPA-Compliant Isolated Power Panel Test Today.

 

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